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Churn is decided nine months before renewal. See it then.
The AI-native post-sales and customer revenue platform. aprèsvente detects churn up to nine months before renewal, sizes the expansion hiding in your install base, drafts the work in minutes with every number cited, and waits for your approval before anything reaches a customer.
- Hundreds of battle-tested playbooks
- 5 specialist agents
- 7 deterministic detectors
- 122 tests on every commit
Growth moved to the accounts you already have.
That moves post-sales from reactive firefighting to proactive intervention, and it touches every seat: CSMs working the book, account executives chasing expansion, solutions architects and forward-deployed engineers proving value, and the revenue leadership reading the forecast.
Private B2B SaaS. Median net retention sits at 102%; the growth engine has stalled.
For companies past roughly 15M in ARR, up from 30% in 2021. Retention is the growth engine now.
"Net revenue retention has stalled as penetration curves flatten." The long tail churns quietly.
Everyone is in Customer Success. Now they have the platform.
CSMs
Become top 1% performers. QBRs, account plans and success plans come back in minutes, not five-plus hours, and one CSM carries 10x the portfolio without losing the quality your best rep sets.
Account Executives
Your best sellers do 10x more. Expansion is surfaced early, sized, and pre-drafted, so closers spend their time closing instead of hunting for the opening.
SAs and FDEs
Build faster and prove value sooner. Technical milestones tie to revenue, account status syncs run themselves, and time-to-value and ROI climb where leadership can see them.
Revenue leadership
Precision forecasting on renewal risk, expansion potential, and team efficiency, drawn from live account data instead of self-reported pipeline.
One at-risk account, worked end to end.
A live tour in four moves. Scroll to enter the platform.
Your accounts are talking. Quietly.
Deterministic detectors watch usage, tickets, invoices, and silence across every account. Plain SQL over your data, no black box. Every alert cites the rows that fired it.
- Consumption dropfiring
- QBR gapfiring
- Champion departedfiring
- Ticket sentimentfiring
- Late invoicefiring
Five specialists descend on it.
When signals converge on one account, dedicated agents stand up per risk type. Each one runs hundreds of battle-tested playbooks, built from fifteen-plus years in post-sales, correlated across your whole stack around the clock.
The work comes back finished. And cited.
The pulsing column is the war room drafting, live, and the water calms around it. QBRs, account plans, and success plans come back in minutes, not five-plus hours. Every number cites a source your team can open. An uncited metric cannot ship; the platform throws in code before it ever reaches you.
Nothing reaches your customer without you.
Keep scrolling and watch the whole sea hold: every agent pauses the moment the queue needs you. Guided mode drafts with you; Autopilot runs inside boundaries you set; either way, dispatch is human-triggered, behind a runtime hook and a kill switch.
The account comes back. The relationship stays yours.
The relationship is never automatable, by design.
Every signal, captured. Almost nothing typed.
One abstraction layer unifies the structured and unstructured signal of the account lifecycle: email, calls, meeting and voice intelligence, CRM and ERP updates, product usage. It flows in passively and assembles into one live account. No forms to fill, no CRM hygiene to chase. The only thing a CSM types is what a customer said over coffee.
That includes the expansion signals buried in onboarding call recordings, so the story survives the 90-day gap between the sale and the first CSM touch. The result is one picture of the account, the same for you, your team and your exec, built and kept current on its own.
Run the moments that decide revenue.
The QBR, drafted before you ask
Started from a line in Slack and finished in minutes, not five-plus hours. Every metric cites the source it came from, the AE and the SE each get their own view, and comments thread right on the section that needs a change.
The upsell, sized
Reverse expansion modeling reads usage and engagement backward to quantify the upsell hiding in the account and a recommended target ARR, sized before the renewal conversation opens.
A forecast with a spine
Yes, no, or worst case, with the reasoning attached. It gives you the call instead of a blank cell, and you approve or override it before it counts.
Your champion just left
The moment a sponsor goes quiet or changes roles, aprèsvente drafts the re-introduction and the plan to rebuild the relationship, ready for your sign-off.
Meeting prep in five minutes, not forty-five
Walk into every call with the account already read: the usage story, the open risks, the last three conversations, and the one thing to land.
The one-pager your CRO asks for
Portfolio health, the accounts that moved, and where the number is coming from, rolled up on demand instead of assembled by hand the night before.
Two modes, one boundary
Guided mode drafts with a human in the loop; Autopilot runs standardized playbooks inside pre-configured boundaries. The long tail gets worked in the background under daily caps, cooldowns, and a kill switch. Governed, never unattended.
This is awesome. It feels like a one-stop shop.
I would pay for this out of pocket. Give me yes, no, worst case. Do not make me type it in.
Looks slick. I love it.
Your encrypted data abstraction layer. For everything that matters.
Your rows never leave your warehouse.
Every signal your revenue runs on, emails, calls, meeting intelligence, usage, contracts, CRM and ERP updates, flows into one encrypted layer and comes out as a single live picture of the account. Your CRM stays the system of record: aprèsvente reads from it and writes drafts back. The detector runs inside your own Snowflake or BigQuery, on your compute, over your private network. Raw rows stop at the layer. Only findings travel out.
The leverage is in the hours you get back.
The same team covers ten times the book, catches renewal risk up to nine months out, and turns five-plus-hour deliverables into minutes. Coverage goes up while headcount holds.
Your best people are worth millions. They cap out at two accounts.
Your sharpest seller, your best CSM, your most trusted field engineer: put any of them on one or two key accounts and they are brilliant. Ask the same person to carry ten and the quality thins out, because the hours run out. aprèsvente gives them the reach to cover ten or more at the standard your top one percent set: the platform does the account work and hands back only the moments that need a human.
Everyone in your company is in Customer Success: the seller who owns the renewal, the engineer who owns the rollout, the exec who owns the number. aprèsvente is the platform that treats them that way: agents that do the account work, structurally incapable of talking past you or your customer.
A small group of founding customers is onboarding this summer. You get the build team in the room and a product shaped around your book of business.
Automate everything except the relationship.
Become a founding customer